FAQ

Will the galvanized coating on the stove bother me?


It will not because the galvanized coating becomes liquefied when it gets hot, and it is not possible to breathe the hot liquid.  The only smell that burns off the stove is the oil from the metal.  All sheet metals, including black iron, have this oil on them from the foundry to keep them from sticking together.

Please NOTE: When you first operate your stove the galvanizing will liquefy for about 5 to 7 minutes.  At this stage, it will bake onto the metal to form a protective coating.

Can we put a Riley stove in our home, R.V., or garage?


Riley Stoves are NOT recommended for your home or R.V.  It may be possible for garages IF you have a dirt or concrete floor, and ONLY if you follow your local codes for safety in wood-fired chimneys.

Will the Riley stove burn through?


It would be very difficult to burn one through because it has a patented air-cooled bottom.  The larger models also have added side liners to prevent cracking.

Please NOTE: The best benefit of the Riley stove is the fact that it is galvanized which helps protect it from burning through (will last 5-10 times longer than any stove made from the same metal thickness).

After using your stove, please store it in a dry area, and it will last many, many years.  We know quite a few of our customers are still using their stoves after 20-30 years.

How do you submit a product return?

We want you to be satisfied with every purchase from Riley Stove Company. If you return a product, please contact us at 406-266-5525 or rileystoves@gmail.com before returning your merchandise. If you are making a return, you may return the product within 30 days for a full refund. 

You may return the product between 30 to 60 days of the purchase date, but shipping charges will be paid by the customer.  After 60 days, the product may be returned, but there will be a 15% restocking fee, and shipping charges to return the product will be paid by the customer. Please send your return to Riley Stove Company, 126 S Spruce Street, Townsend, MT  59644.

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